Terms and conditions

RESERVATION

The reservation can be made electronically from the choice made on the online catalogue. Validation of the booking by the client by clicking where indicated will imply full acceptance of the present general conditions of sale.

The full amount of the stay has to be paid when registering, it will be the same on the subscription of insurance cancellation. The reservation is considered as final as soon as it was the subject of the ‘Booking Confirmation’ e-mail on the part of our services from the Village strategy of the tip. The reservation in one of our cottages implies the acceptance of our general conditions of sale without reservation.

We remind you that a recess for a number of occupants in rental cannot be inhabited by a higher number of people. The maximum number of adults and children (means child for individuals 12 years of age) recommended in each type of cottage is for guidance and comfort. All prices and dates of stay must be confirmed and get you in writing by our head of reservations at time of booking. Information and information provided by third parties and tourist offices cannot engage our responsibility, along with the work or development undertaken by municipalities, local and regional authorities or individuals cannot give rise to compensation from us. Some shops, restaurants, activities and animations can be closed at the beginning and/or at the end of season without which might lead to a reduction of the price of the stay or give rise to compensation from us. The terms of booking, changes or cancellations of residence are treated only with our central reservations; It will be therefore disregarded from any request or suggestion directly to the Manager or staff at our residence.

In the case of sales groups and/or events related conditions can be changed. They will then be the subject of conditions specific to you specify according to the type and nature of the group.

LENGTH OF STAY MINIMUM:                                                                                                                                         

3 nights in low season and high season 7 nights.

NON-APPLICATION OF THE RIGHT OF WITHDRAWAL

In accordance with the provisions of the tourism code applicable to the provision of hosting services (article L 121-20-4 of the code of tourism), the user is informed that no right of withdrawal applies to the services offered on the villagedelapointe.fr website.

RATES

The prices indicated in our tariffs are expressed in Euro, tax on added value (VAT) included. We reserve the right to modify at any time the rates for stays in the event of economic changes or of the VAT rate changes.

Our prices include: the availability of housing, the consumption of water and electricity. Our prices do not include tax payable on site in addition to the price of the stay, which is variable according to the municipalities (not known to this day).

A deposit of €500 (deposit) you will be asked at your arrival as a guarantee of the proper use and cleanliness of the accommodation. You will be returned after stay, where applicable, deduction of ancillary services consumed on the spot and/or allowances deductions for any damage and/or the poor state of cleanliness of the housing. This deposit is recoverable at the end of the stay after establishment of the State of play, deduction made of mandatory cleaning € 70, carried out by our services, for the release of the cottage at the end of stay.

TARIFF CONDITIONS

Promotions apply only on the rate of the accommodation and not related or ancillary benefits. They are not cumulative and are valid only for the same stay. Promotions and reductions cannot in no case have on a retroactive effect.

Special offers – valid on housing (accommodation), except in Super season

«Bids stays long-term»:

-2 weeks consecutive stay in high and middle season = 10% discount applied on the total duration of the stay

-3 weeks consecutive stay = 20% discount applied on the total duration of the stay

-4 weeks consecutive minimum stay = 30% discount applied on the total duration of the stay

-2 weeks consecutive stay in low season = 20% discount applied on the total duration of the stay

-3 weeks = 30% discount applied on the total duration of the stay

-4 weeks = 40% discount applied on the total duration of the stay

SERVICES & BENEFITS PAY ADDITIONAL

CLEANING OBLIGATORY FOR ALL OF THE OCCUPANTS AT THE END OF STAY:

It is carried out after the State of play – it allows the new occupants have the arrival of own housing – it must be rendered relatively clean before your departure – cost amounts to € 60, its amount has to be paid on-site or during

BENEFITS TAKING INTO ACCOUNT BELOW:

Kit beds made on arrival and rental of towels.

Bedding provided and beds made on arrival.

Towels provided (1 bath towel and a beach towel).

Wi-Fi access with connection in Cottage

TV in Cottage.

Secure residence parking.

BENEFITS PAID ON THE SPOT:

Additional household in the Cottage being stay = 35 EUR (except kitchen and dishes)

On-site laundry: washing and drying (required) = 10 EUR for 2 services

Traffic is forbidden inside the residence. Owners of the vehicles remain solely responsible for the effects and assets left in their vehicles or even undergoing a any deterioration thereof. A single vehicle authorized by housing.

All of our benefits and rates (on request and according to availability) are displayed at the front desk of the reception of the Residence space.

Bed & kit baby (high chair): EUR 15 for the duration of the stay.

Animals not admitted to the breast of the residence.

ARRIVALS AND DEPARTURES

Check-in = 4:00 pm – the accommodations are available from 4 p.m. the day of arrival.    Check-out = 11 h 00 – housing must be released at 11:00 the day of departure, after inventory carried out in the best possible clean condition. Late arrival at the Residence (not subject to the late arrival of overhead line equipment). Arrivals and departures must take place at the opening of the receipt, or from 08:00 to 20:00. Late arrivals () or (early) departure outside of these hours, should prevent the Manager on the spot. Without being warned or consulted and without consent of the person in charge, the Residence cannot be held as liable to the Occupants.

TARIFF & TERMS POLICY

The rates in Euro are expressed by housing with a maximum number of occupants in the reserved Cottage accommodation category.

Pricing to the person, child rate = rate adult, free for less than 2 years

The conditions of regulation at the time of booking are as follows:

From the moment or you want to book the date of the beginning of stay:

-100% of the total amount of the accepted cancellation insurance regulation

-Regulation of 100% of the total amount of the rental and other benefits

BABIES AND CHILDREN UNDER 12 YEARS

The dates of birth must be supplied to us when booking. Infants (children under 2 years during their period of stay) are free, only are applied ‘kit bed and/or baby chair’ supplements according to need. These benefits will be confirmed back to the reservation, no guarantee of availability. No child pricing (2-11 years) accommodation. Minors must be accompanied by an adult staying in the same Cottage for the duration of the stay.

Any registration of minor child during the stay is conditional on the prior presentation of a photocopy of the pages of the book of vaccinations on child health and stating that it is up to date of all vaccines mandatory on french territory or a medical certificate less 7 days stating the non contraindication of the child to attend a community. Children who require specific dedicated person or medical monitoring can be supported in our residence. These children remain in all cases only custody of their parents or their companions. Children affected by a food allergy can be supported by our teams with meals, if they are served by the parents. Children under 12 years must be lodged in a room with a parent. The Village Pointe recalls that of the minimum age may apply for on-site denial of stay to the person concerned as well as those accompanying it, without refund or compensation of any kind whatsoever. It should be noted, that in any event the minors remain under the responsibility of their parents or guardians, and this both in collective spaces indoor or outdoor (snack, bar, solarium, swimming pool) in the Cottages. All minors not accompanied by an adult (person responsible for the dossier) cannot, under any circumstances, stay in one of our Cottages.

Miscellaneous: The Cottages are entirely “non-smoking. The non-observance of this instruction allows the Village of the tip to end the residence in advance, without refund or compensation of the customer of any kind whatsoever.

Person with reduced mobility: in some of our facilities, people with reduced mobility can be hosted in Cottages dedicated to this purpose. However to know our availability and provide the best possible reception, we ask you to our services must be informed at the time of booking.

CONDITIONS OF CANCELLATION

Cancellation of stay must be notified by registered mail with acknowledgement of receipt and get us to the Village strategy of the tip, 19 avenue Villiers in Paris 75017; the date of receipt is valid, it will result in charges under the following conditions:

-In the case of final cancellation on your part, regardless of the reason, if your reservation is 30 days from the date of service by email or mail, we will keep 25% of the total of what you paid. The rest serra you reimbursed in the following month. If your booking is for more than 30 days, from the date of service by email or mail, we will refund all of what you paid.

-Any other payment or balance paid at the moment of the booking for the full payment of the stay will not give rise to a refund of the part of the Village strategy of the tip in the event of partial or total cancellation, see even the postponement of the period of stay originally planned at a later date.

We strongly recommend to subscribe to the cancellation insurance which is proposed to you at the time of your reservation online. Any interrupted or shortened stay will not give rise to any reimbursement or compensation of any kind (except for the occupants who subscribed to form 2 cancellation insurance and only in some cases only mentioned in guarantees, see Insurance Cancellation – Interruption of stay).

RESPONSIBILITY

GIE Village of la Pointe cannot be held responsible for theft or damage to belongings inside or outside the rented vehicle and the effects contained in it. The clients are required to insure with an insurance company against the risks inherent in their occupation, namely: theft, loss or degradation of their personal belongings, as well as for the damage they could do in the furniture given rent and also for the damage they might cause to all the buildings, of their own or their possible negligence. The Village strategy of the tip can be liable for incidental or cases of force majeure such as weather disasters or external pollution which would disrupt, interrupt or prevent the stay. If circumstances required, in case of events of force majeure, independent of our will, we may be obliged to modify partially or totally our programs (closing all or part of a site, a common type swimming pool, playground, restaurant, equipment, etc.). The case of force majeure can only give rise to decrease in the price of the stay or compensation from us.

INSURANCE CANCELLATION – INTERRUPTION OF STAY

The Village strategy of the tip allows you to benefit from guarantees of insurance cancellation and interruption of stay underwritten by INTERMUNDIAL

To see the full extract of the guarantees of the formula 1 – comprehensive insurance without assistance, visit the page “General Conditions of sale.

To view the full extract of form 2 – insurance comprehensive more safeguards, visit the page “General Conditions of sale.

This optional insurance is payable in full when booking at the same time as the deposit, and are not refundable.

The amount of the insurance premium is set at €30.

FORMULAS

Formula 1: Casualty unattended

Cancellation specified perils, liability, damage to property, late arrival, guaranteed non-compliance

3.5% of the rental price

Formula 2: Casualty Plus

Cancellation specified perils, repatriation assistance, civil liability, damage to property, late arrival, guaranteed non-compliance, interruption of stay.

5% of the rental price

FLIGHTS / LOSS / DEGRADATION

Customers are required to insure themselves against the risks inherent in the occupation of housing as well as their vehicle and goods. Often your personal insurance contract contains the clause “Resort”, in this case please make sure that it perfectly covers you against these risks.

ENTERING INFORMATION

Due to hardware errors (typos, input error) changes may occur between the release of offers on the site and the time when you book. In this case, any changes you will be communicated without delay by our services. You must ensure that all prices and dates of stays you are confirmed by our services at the time of the booking.

CONFIDENTIALITY CLAUSE

We will not collect data on the credit cards of customers as a result of the payment by credit card.

RIGHT OF ACCESS TO PERSONAL INFORMATION

You have a right of access, opposition, change, rectify and delete data concerning you that you can exercise in the conditions laid down by the law, by mail addressed to the headquarters of GIE Village of Pointe, 19 avenue Villiers 75017 Paris.

CLAIMS

Any observation or claim for a stay must reach the Village strategy of the peak by registered letter with acknowledgement of receipt within a maximum period of thirty (30) days after the date of end of stay. Our customer service will then process your claim within a period of two (2) months of receipt of the letter. However, we highly recommend to report on-site, at the reception, any problem during your stay. Absence of any amicable solution to any dispute, the present general conditions are subject to the application of French law, only the french courts are competent.

BANK STRATEGY POINT VILLAGE

IBAN: FR76 1010 7006 2200 9390 2367 505

BIC / SWIFT: BREDFRPPXXX

REGULATORY TERMS AND CONDITIONS

In accordance with the mandatory provisions of article r. 211-12 of the code of tourism, following reproduction of articles 211-3 R to R 211-11 of the tourism code.

Article R211-3

Subject to the exclusions set out in the third and fourth paragraphs of article L. 211 – 7, any offer and any sale of travel or stays benefits give rise to delivery of appropriate documents that meet the rules defined in this section.

In the event of sale of air transportation or transportation on regular line not accompanied by services related to such carriage, the seller delivers to the buyer one or more tickets for the whole journey, issued by the carrier or under its responsibility. In the case of transport at the request, the name and address of the carrier, for which tickets are issued, must be mentioned.

Billing separate for the various elements of a same tourism package does not exempt the seller obligations which made by the regulatory provisions of this section.

Article R 211-3-1

Exchanging information pre contractual or provision of the terms and conditions is done writing. They can be done electronically in the validity and exercise conditions laid down in articles 1369-1-1369-11 of the civil code. Mentioned the name or business name and the address of the vendor so that the indication of its registration in the register provided for in article L. 141 a – 3 or, where appropriate, the name, address and the indication of the registration of the federation or of the union referred to in the second subparagraph of article r.. 211-2.

Article R 211-4

Prior to the conclusion of the contract, the seller must provide to the consumer information on prices, dates and other elements of the services provided on the occasion of the journey or of the stay such as:

1 ° the destination, means, characteristics and categories of transport used;

2 ° the mode of accommodation, its location, its level of comfort and its main features, its approval and its tourist classification corresponding to regulation or the uses of the host country;

3 ° the restoration services proposed;

4 ° the description of the route when it comes to a circuit;

5 ° the administrative and sanitary formalities to be done by nationals or by nationals of another Member State of the European Union or a State party to the agreement on the EEA in case, inter alia, crossing of borders and their completion times;

6 ° the visits, excursions and other services included in the package or might be available at a charge of price;

7 ° the minimum or maximum of the group for the realization of the journey or the stay as well as, if the completion of the journey or the stay is subject to a minimum number of participants, the deadline for informing the consumer in the event of cancellation of the journey or of the stay; size This date cannot be less than twenty-one days before the departure;

8 ° the amount or the percentage of the price to be paid as an advance payment or deposit to the conclusion of the contract as well as the schedule for payment of the balance;

9 ° the terms of price review as provided by the contract in application of article R. 211 – 8;

10 ° the terms of cancellation of a contractual nature;

11 ° the conditions of cancellation defined in articles R. 211 – 9, R. 211 – 10 and R. 211 – 11;

12 ° information concerning optional subscription to an insurance contract covering the consequences of certain cases of cancellation or an assistance contract covering certain particular risks, including costs of repatriation in the event of accident or illness;

13 ° when the contract includes air transport benefits, information, for each flight, scheduled section in articles R. 211 – 15 at R. 211 – 18.

Article R211-5

Prior notification made to the consumer commits vendor, unless in it vendor is is restricted specifically the right to modify certain elements. In this case, the seller must clearly indicate to what extent this modification can intervene and on what elements.

In any case, changes to the prior information must be communicated to the consumer before the conclusion of the contract.

Article R211-6

The contract concluded between the seller and the buyer must be written, drawn up in duplicate which one is delivered to the buyer, and signed by both parties. When the contract is concluded electronically, it shall apply articles 1369-1-1369-11 of the civil code. The agreement must include the following clauses:

1 ° the name and address of the seller, its guarantor and its insurer as well as the name and address of the organiser;

2 ° the destination or destinations of the journey and, if split stay, different periods and their dates;

3 ° the means, characteristics and categories of transport used, the dates and places of departure and return;

4 ° the hosting mode, its location, its level of comfort and its main features and its tourist classification under regulations or practice of the host country;

5 ° the restoration services proposed;

6 ° the itinerary when it comes of a circuit;

7 ° the visits, excursions or other services included in the total price of the journey or of the stay;

8 ° the total price of the services invoiced as well as an indication of any possible revision of this billing pursuant to article R. 211 – 8;

9 ° the indication, if there is place, fees or fees for certain services such as landing taxes, disembarkation or embarkation in ports and airports, tourist taxes when they are not included in the price of the services provided;

10 ° the schedule and the terms of payment of the price; the last payment made by the purchaser cannot be less than 30% of the price of the journey or of the stay and must be carried out when the delivery of the documents to make the journey or the stay;

11 ° the conditions requested by the buyer and accepted by the seller;

12 ° the manner in which the buyer can enter the seller of a claim for non-performance or improper performance of the contract, claim which must be addressed as soon as possible, by any means of obtaining an acknowledgement of receipt to the seller, and, where appropriate, reported in writing to the organiser of the trip and the concerned service provider;

13 ° the date limit for informing the buyer in case of cancellation of the journey or of the stay by the seller where the achievement of the journey or the stay is linked to a minimum number of participants, in accordance with the provisions of 7 ° of article r.. 211-4;

14 ° the terms of cancellation of a contractual nature;

15 ° the cancellation conditions laid down in articles R. 211 – 9, R. 211 – 10 and R. 211 – 11;

16 ° the particulars concerning the risks covered and the amount of guarantees in respect of the insurance contract covering the consequences of the professional liability of the seller;

17 ° information concerning the insurance contract covering the consequences of certain cases of cancellation subscribed by the buyer (policy number and name of the insurer) as well as those concerning the assistance contract covering certain particular risks, including costs of repatriation in the event of accident or illness; in this case, the seller shall deliver to the purchaser a document specifying at least the risks covered and the risks excluded;

18 ° the deadline for informing the seller in the event of assignment of the contract by the buyer;

19 ° the commitment to provide the buyer at least ten days before the date for his departure, the following information: a) the name, address and the telephone number of the local representation of the seller, or failing that, the names, addresses and phone numbers of local agencies to assist the consumer in case of difficulty or, failing that, the call number to establish urgently a contact with the seller.

  1. (b) for travel and stays of minors abroad, a phone number and an address to establish direct contact with the child or the person responsible for his stay on-site;

20 ° clause of termination and reimbursement without penalty of the sums paid by the purchaser in the event of breach of the duty of information provided to 13 of article R. 211 – 4;

21 ° commitment to provide to the purchaser, in due time before the beginning of the journey or the stay, departure and arrival times.

Article R211-7

The buyer may transfer his contract to a transferee who meets the same conditions as him to make the journey or the stay, as long as this contract has no effect.

Unless more favourable to the transferor, it shall inform the vendor of his decision by any means to obtain an acknowledgement of receipt no later than seven days before the beginning of the trip. When it comes to a cruise, this period is extended to fifteen days. This transfer is subject, under any circumstances, to a prior authorization of the seller.

Article R211-8

Where the contract contains an express opportunity for review of the price, within the limits of article L. 211 – 12, it shall mention the detailed rules of calculation, both upward than downward, the price changes, and including the amount of transportation costs and taxes is related thereto, the currencies that can have an impact on the price of the journey or of the stay the share price to which applies the variation, the course of the currencies retained as reference during the pricing contained in the contract.

Article R211-9

When, before the departure of the buyer, the seller is forced to make a change to one of the essential elements of the contract such as a significant increase of the price and when it disregards the obligation of information referred to in the 13 ° of article R. 211 – 4, the buyer may, without prejudice to claims for compensation for damages eventually suffered, and after having been informed by the seller by any means of obtaining an acknowledgement of receipt :

– either terminate his contract and get without penalty the immediate repayment of the sums paid;

– or accept the modification or substitution journey proposed by the vendor; an amendment to the contract specifying the modifications made is then signed by the parties; any reduction in price is deducted from the sums still eventually owed by the buyer, and if the payment already made by the latter exceeds the price of the modified service, the overpayment shall be returned to him before the date of his departure.

Article R211-10

In the case provided for in article L. 211 – 14, when, before the start of the buyer, the seller cancels the journey or the stay, he must inform the buyer by any means of obtaining an acknowledgement of receipt; the buyer, without prejudice to claims for compensation of the damages eventually suffered, with Gets and vendor the immediate reimbursement without penalty of the sums paid; the buyer receives, in this case, compensation at least equal to the penalty that he would have supported if the cancellation had been its done to this date.

The provisions of this article shall preclude any conclusion of an amicable agreement relating to the acceptance by the purchaser of a journey or substitution stay proposed by the vendor.

Article R211-11

When, after the departure of the purchaser, vendor is unable to provide a preponderant share of the services under the contract representing a significant percentage of the price honoured by the buyer, the seller shall immediately take the following steps without prejudging the recourses in reparation for any damage:

– either propose benefits in lieu of benefits supporting possibly any supplement of price and, if the services accepted by the buyer are of inferior quality, the seller must refund, upon his return, the difference in price;

– either, nor can it offer no replacement service or if they are rejected by the buyer for valid reasons, provide the buyer without additional charge of tickets to ensure his return under conditions that can be considered to be equivalent to the place of departure or to another place agreed by both parties.

The provisions of this article are applicable in the event of non-compliance with the obligation in the 13 ° of article R. 211 – 4.

IMPORTANT: These provisions are exclusively applicable for the provision of hosting services provided by the company strategy VILLAGE of LA POINTE. They are supplemented by the following provisions. Our benefits of hosting services sales are subject to the present general conditions which prevail over any conditions of purchase, unless formal and express from us.